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Dear << Customer >>
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We noticed that you have made use of an instant EFT payment option recently to pay for your online purchases.
While instant and convenient, this payment method is not safe as you are required to enter your RMB Private Bank Online Banking login details which exposes your username and password to a third party.
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Your Online Banking username and password are highly sensitive and confidential information and should only be used on the RMB Private Bank App or Online Banking webpage. Sharing them on any other website puts you at risk of your profile being hacked and is also in breach of our Terms and Conditions.
For your financial security, use your RMB Private Bank Credit or Cheque, or RMB Private Bank Fusion Card, as a convenient alternative to pay with a QR code using Scan to Pay on the RMB Private Bank App. Scan to Pay works with most payment QR codes, including Masterpass and Payfast.
For your security, we recommend you reset your username and password. On the RMB Private Bank website, select 'Forgot Username or Password'. Next, select 'Reset username + Password' and follow the easy prompts.
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Yours sincerely,
RMB Private Bank
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To find out more, contact us via Secure Chat® on the RMB Private Bank App or call 087 575 9411.
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RMB Private Bank a division of FirstRand Bank Limited, is an Authorised Financial Services Provider and Credit Provider NCRP20. Ts&Cs Apply.
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