Dear [title][surname]

You need the best support you can get from your bank at all times, one of which is now during the holiday season. It’s important for us that you know how things work and hence this operational email provides important tips for the holiday season. Please read this to help you.
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Important number to program into
your phone:
If your cards are lost or stolen while travelling, cancel them with one call and order replacement cards:
087 575 9406 or + 27 11 369 1189

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TIP: Record your cheque and credit card, card numbers, in case you need to report a lost or stolen card and keep this in a safe place away from your wallet and handbag. Do not write down your pin.
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Be aware of scams and phishing
Please be aware of phishing emails. FNB will never ask you to access your Online Banking through a link in an email. Please report any phishing emails to: risk.online@fnb.co.za

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1 TIP: Ensure that your FNB InContact details are up to date and that InContact can reach you while you travel. Don’t ever let your card out of your sight and keep your PIN secret at all times. 1
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Ensure that your FNB Cheque and Credit Card are active for overseas use
Update your local and international spend limits via FNB Online Banking or the FNB Banking App. Contact Premier Banking to arrange this for you.

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1 TIP: Be sure you know the PIN of your cards so you can get local currency from ATM’s worldwide. 1
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Remember to order your Forex online before you travel
Order foreign notes and travellers cheques online and get it delivered to your door. Log into Online banking, follow the “Forex” tab and click on “Travel” to order. Prepaid travel cards can be ordered by calling 0860 1 FOREX (36739).


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Use your FNB Cheque or Credit Card to pay for your airline tickets (local or international) Qualify for FREE Comprehensive Global Travel Insurance. For assistance or to get Top-Up Insurance contact the Global Travel Insurance Help Desk:
0861 490 100

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Spend less on parking
Use your FNB Credit Card or Cheque Card to pay for your parking fee at selected South African international airports* and you can get 10% refunded to your Credit Card or Cheque Card until 31 December 2013.

*OR Tambo, King Shaka, Cape Town and Lanseria international airports for the selected period.

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 Use your cards not cash to make sure
you don't miss out
You can earn up to 15% of your fuel spend back when you purchase fuel on your qualifying FNB Cheque Card, FNB Credit or Linked Petro Card.  This means that every time you purchase fuel you could earn eBucks back. For more info on Fuel Rewards and Terms and Conditions
click here 1
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Avoid ATM Queues and draw cash directly from a till point at a store
Cash@Till™ allows you to use your FNB Cheque Card to withdraw cash at tillpoints of specific retailers such as Pick 'n Pay and Checkers.

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FNB’s Online Banking, Cellphone Banking and the FNB App allow you to do your banking anytime, anywhere and are all safe, secure and completely free.
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Make sure your money’s working for you
If you’ve received a bit of extra cash, don’t spend your holiday worrying about it, invest it before you go on leave. The following investment accounts are ideally suited for balances above R10,000:

1 Money Market Transactor
1 Money Market Investor
1 Flexi-Fixed Deposit
1 Fixed Deposit
1 Effective Rate Fixed Deposit
1 Inflation Linked Deposit

Logon to Online Banking and open your savings or investment account in a few easy steps.
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Its not too late to book through
eBucks Travel
You can book flights, hotel and car hire for local and international holidays. 1 Click here to book


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Need to urgently send money to family abroad?
Send money with FNB Online Banking, after login via the “Forex” tab or select MoneyGram at an FNB ATM.
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Stressing about not having shopped
for gifts?
 Get a gift from eBucks.com and earn 3% back in eBucks when you shop at the online eBucks shop or make a booking online with the eBucks Travel desk before 31 January 2014.

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If you’re travelling do so safely and best wishes for a great year-end and a fantastic 2014!

Regards,
FNB Premier Banking Team
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Terms, conditions and rules apply for all of the above mentioned products and services.
© Copyright 2013, First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).
FNB will never ask you to login to online banking via a link in an email.