Getting started

• Login to the FNB Banking App
• Select 'Set up my Banking App'

Already have an Online Banking profile?

• Select 'I have Online Banking'
• and follow the on-screen instructions

If you do not have an Online Banking profile

• Select 'I do not have Online Banking', and follow the on-screen instructions

Linking the FNB Banking App to your profile using Online Banking

• Login to your Online Banking profile with your user ID and password
• Select 'Online Banking Settings' Select 'Banking'
• Select 'Change' next to 'FNB App'
• Select 'I Agree' to confirm linking
• Accept the Ts & Cs
• You will receive a One Time PIN (OTP)*

You can verify your Banking App in 2 ways

1. Make a payment of R300.00 or more. After a period of 7 business days you will have a verified device.
2. If you have the Banking App downloaded on to an unverified device, use a verified PC browser to verify the device.

Example:
If you are using Internet Explorer regularly to access your Online Banking on a specific PC, you can log in on this PC and browser to verify a newly downloaded Banking App

Here are the steps to do this:
- Log in to your Online Banking profile
- Select Online Banking Settings
- On the left, select Menu
- Under Manage, select My Devices and Browsers
- On the right, in line with the respective device, select Verify