FNB
How can we help you?
     
   
     
 
Dear [Title] [Surname], Date: [Date]
 
It has come to our attention that a debit order with the following details has been processed through your account:
 
Debit order name/reference: [Reference]
Debit order amount: [Amount]
Debit order date: [Date]
 
If you authorised this debit order, you may ignore this email. If however, this is an unauthorised debit order (which we have reason to believe it may be), please complete the attached form and send it to:
 
Email -  Mybranch620@fnb.co.za
Fax -  0860 055 550
 
By completing this form you will authorise FNB to reverse the debit order payment and prevent this debit order from being processed on your account.

After submitting the form, the debit order will be disputed (reversed) within 3 days of having received the form and any fees related to this debit order will be reversed within 7 working days.

Remember you can also stop debit orders using FNB Online Banking, Cellphone or Telephone Banking, as well as the Banking App!

Yours sincerely,
First National Bank
 
 
     
     
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