Dear [Name][Surname]
 
Thank you for your email. Your feedback is important to us.

You can log your query directly through ‘Have your say’ on the banking app or contact us on fnb.co.za.
 
 
Here’s how to access 'Have your say' on the app
 
Launch the FNB App
Navigate to information
Select 'Have your say'
Enter your credentials to login
Log your compliment, complaint or query
 
 
Contact us on fnb.co.za
  1. Go to fnb.co.za
  2. Select "Contact Us + Tools" on the top navigation bar
  3. Select the "Contact Us" icon from the pop up
  4. Select your query type
  5. Complete the details and submit
  6. Upon submission, our team will contact you
 
 
Escalate your complaint
 
Contact us on: 087 575 9408 & select option 2.

Our operating hours:
Monday to Friday: 08h00 - 17h00
Saturday: 08h00 - 13h00

We are closed on Sundays and Public Holidays.