Dear << customer >>
 
We noticed that you have made use of an instant EFT payment option recently to pay for your online purchases.

While instant and convenient, this payment method is not safe as you are required to enter your FNB Online Banking login details which exposes your username and password to a third party.
Your Online Banking username and password are highly sensitive and confidential information and should only be used on the FNB App or Online Banking webpage. Sharing them on any other website puts you at risk of your profile being hacked and is also in breach of FNB terms and conditions.

For your financial security, use your FNB bank card or as a convenient alternative pay with a QR code using Scan to Pay on the FNB App. Scan to Pay works with most payment QR codes, including Masterpass and Payfast.

For your security, we recommend you reset your username and password. On the FNB website, select 'Forgot Username or Password'. Next, select 'Reset username + Password' and follow the easy prompts.

To find out more, contact us via Secure Chat® on the FNB App or call 087 575 9408.
 
Regards,
FNB

Ts, Cs and rules apply. First National Bank. A division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider. (NCRCP20)